Phone
(502) 536-9649
Fivestardiabetics@gmail.com
Location
3418 Frankfort Ave, Suite 365 Louisville, KY 40207, USA
(502) 536-9649
Fivestardiabetics@gmail.com
3418 Frankfort Ave, Suite 365 Louisville, KY 40207, USA
Selling your extra diabetic supplies might be a new experience for you, and we want to ensure you feel completely comfortable and informed every step of the way. We have compiled a list of the most common questions we receive at Five Star Diabetics.
If you do not see your question answered below, please do not hesitate to reach out to our Louisville office at +1 502 865 0493!
Yes! It is completely legal to sell your surplus, over-the-counter diabetic supplies, such as test strips, continuous glucose monitors (CGMs), and lancets, provided they belong to you and were not acquired through Medicaid or Medicare programs. We purchase legally acquired, unexpired overstock to help those who need affordable supplies.
We buy a wide variety of factory-sealed and unexpired products from top brands. This includes Dexcom (G6, G7), Omnipod (DASH, 5), Freestyle Libre (14-Day, 2, 3), Accu-Chek, Medtronic, and Contour Next. For a complete list, please visit our [Products We Buy] page.
No. For the safety of the individuals who will eventually use these products, we only purchase supplies that are unexpired. To receive the highest payout, your items should ideally have an expiration date that is at least 6 months or more in the future.
The boxes must be factory-sealed and unopened. We understand that minor dings or creases can happen, and we still accept them. However, boxes with severe damage, crushing, broken seals, or heavy liquid stains cannot be accepted.
Please do not attempt to remove the labels yourself! Removing pharmacy labels often rips the box, which can lower the value of the product or make it unsellable. Leave the labels exactly as they are. Our professional receiving team safely removes and shreds all prescription labels to protect your privacy and maintain the integrity of the box.
We make shipping entirely hassle-free! Once you accept our quote, we provide you with a prepaid shipping label. All you have to do is carefully pack your items in a sturdy box, attach the label, and drop it off at the designated shipping carrier.
We pride ourselves on fast, reliable payouts. Once your package arrives at our facility, our team inspects the items to verify their condition and expiration dates. Typically, payments are issued within 24 to 48 hours of your package clearing our quality inspection.
We offer multiple fast and secure payment options to suit your preferences, including digital payments (like PayPal, Zelle, or CashApp) and traditional business checks sent via mail. You can select your preferred payment method when requesting your quote.
Our human-centric support team is ready to help you turn your surplus supplies into cash.
Five Star Diabetics 3418 Frankfort Ave, Suite 365 Louisville, KY 40207, USA
Phone: +1 502 865 0493