Selling your extra diabetic supplies might be a new experience for you, and we want to ensure you feel completely comfortable and informed every step of the way. We have compiled a list of the most common questions we receive at Five Star Diabetic.
If you do not see your question answered below, please do not hesitate to reach out to our Louisville office at +1 502 865 0493!
We buy a wide variety of factory-sealed and unexpired products from top brands. This includes Dexcom (G6, G7), Omnipod (DASH, 5), Freestyle Libre (14-Day, 2, 3), Accu-Chek, Medtronic, and Contour Next. For a complete list, please visit our [Products We Buy] page.
No. For the safety of the individuals who will eventually use these products, we only purchase supplies that are unexpired. To receive the highest payout, your items should ideally have an expiration date that is at least 6 months or more in the future.
The boxes must be factory-sealed and unopened. We understand that minor dings or creases can happen, and we still accept them. However, boxes with severe damage, crushing, broken seals, or heavy liquid stains cannot be accepted.
We make shipping entirely hassle-free! Once you accept our quote, we provide you with a prepaid shipping label. All you have to do is carefully pack your items in a sturdy box, attach the label, and drop it off at the designated shipping carrier.
We pride ourselves on fast, reliable payouts. Once your package arrives at our facility, our team inspects the items to verify their condition and expiration dates. Typically, payments are issued within 24 to 48 hours of your package clearing our quality inspection.
We offer multiple fast and secure payment options to suit your preferences, including digital payments (like PayPal, Zelle, or CashApp) and traditional business checks sent via mail. You can select your preferred payment method when requesting your quote.
Our human-centric support team is ready to help you turn your surplus supplies into cash.
Five Star Diabetic 7900 Shelbyville Road
Phone: +1 502 865 0493
